What shipping methods are available?
We offer Standard Shipping across India. Orders are typically delivered within 5–7 business days from the date of dispatch.
Shipping Charges
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A standard shipping fee of ₹50 is applicable on all orders.
What payment methods are available?
You can complete your purchase using any of the following payment methods:
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Cash on Delivery (COD)
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Credit & Debit Cards
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UPI
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Net Banking
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Wallets
Where do we ship?
Currently, we ship across India only.
When will you receive your order?
Orders are usually processed within 1–2 business days and delivered within 5–7 business days from the date of dispatch. Delivery timelines may vary depending on your location, courier partner availability, or unforeseen circumstances.
What is our cancellation policy?
Orders can be cancelled only before they have been dispatched. Once an order has been shipped, it cannot be cancelled. If you no longer wish to keep the product after delivery, you may initiate a return or exchange in accordance with our Return & Exchange Policy.
How can you track your order?
Once your order has been packed and dispatched, you will receive a shipping confirmation via email and/or SMS containing:
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Your order details
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Courier partner information
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A tracking link to track your shipment
Please note that tracking details may take 24–48 hours to become active after dispatch.
Delivery Delays
While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to public holidays, adverse weather conditions, courier operational issues, or other unforeseen circumstances beyond our control. In such cases, our team will make every effort to assist you in tracking your shipment.
Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate when placing your order. Activaura will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer. If you need to update your shipping address, please contact us before your order is dispatched.
Need Assistance?
If you have any questions regarding your order or shipment, please contact us at support@activaura.in . Our customer support team will be happy to assist you.